Title: RESTORED: Intermittant degradation for OneWeb Network Type: Incident Impact: Degraded From: 2025-10-20 07:54:37 UTC Until: 2025-10-20 08:35:49 UTC Summary: RESTORED Service has remained stable since 08:35 UTC and service is considered restored. NOC will follow up with the Service Provider for root cause.
UPDATE: 2025-10-20 13:30 UTC Escalations have been made to the highest level to the Service Provider. No further service impact has been experienced.
2025-10-20 12:30 UTC NOC are escalating to the Service Provider for an update. Service continue to remain stable.
2025-10-20 11:30 UTC Service Provider continue working on restoration activities to stabilise the WAN circuits. Service still remains stable.
2025-10-20 10:30 UTC Service has remained stable. Service Provider are working on restoration activities to stabilise the WAN circuits.
2025-10-20 09:30 UTC WAN circuits are up and stable since 2025-10-20 08:35 UTC and service has remained stable. NOC are confirming with the Service Provider if restoration activities have been completed.
Your services might be experiencing a intermittent degradation when connecting to Jakarta SNP. Issue has been escalated to the Service Provider who are investigating.