All Systems Operational

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Uptime over the past 90 days. View historical uptime.
Satellite Network Portals (SNP) Operational
90 days ago
100.0 % uptime
Today
SNP - Darwin, Australia Operational
90 days ago
100.0 % uptime
Today
SNP - Gnangara, Australia Operational
90 days ago
100.0 % uptime
Today
SNP - Jakarta, Indonesia Operational
90 days ago
100.0 % uptime
Today
SNP - Toowoomba, Australia Operational
90 days ago
100.0 % uptime
Today
SNP - Papenoo, Tahiti Operational
90 days ago
100.0 % uptime
Today
SNP - Suva, Fiji Operational
90 days ago
100.0 % uptime
Today
SNP - Mehsana, India Operational
90 days ago
100.0 % uptime
Today
SNP - Pulantat, Guam Operational
90 days ago
100.0 % uptime
Today
SNP - US Hawaii Operational
90 days ago
100.0 % uptime
Today
SNP - Accra, Ghana Operational
90 days ago
100.0 % uptime
Today
SNP - Talkeenta Operational
90 days ago
100.0 % uptime
Today
Sat.One Internal Systems Operational
90 days ago
99.96 % uptime
Today
Salesforce Operational
90 days ago
99.92 % uptime
Today
Genesys Operational
90 days ago
100.0 % uptime
Today
OneWeb PoP Operational
90 days ago
100.0 % uptime
Today
OneWeb PoP - Perth Operational
90 days ago
100.0 % uptime
Today
OneWeb PoP - Sydney Operational
90 days ago
100.0 % uptime
Today
OneWeb PoP - Sao Paulo Operational
90 days ago
100.0 % uptime
Today
OneWeb PoP - Osaka Operational
90 days ago
100.0 % uptime
Today
OneWeb PoP - Seattle Operational
90 days ago
100.0 % uptime
Today
OneWeb PoP - Calgary, Canada Operational
90 days ago
100.0 % uptime
Today
Sat.One PoP Operational
90 days ago
100.0 % uptime
Today
Sat.One PoP - Perth Operational
90 days ago
100.0 % uptime
Today
Sat.One PoP - Sydney Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

EVT0030568 - Planned Maintenance OneWeb Network impacting Sydney PoP Feb 18, 2026 13:00-21:00 UTC

OneWeb Ref: EVT0030568

Title: Planned Maintenance OneWeb Network impacting Sydney_POP
Type: Planned Maintenance
Impact: Outage
From: 2026-02-18 13:00:00 UTC
Until: 2026-02-18 21:00:00 UTC
Summary:
REASON FOR MAINTENANCE:
Network maintenance to upgrade to the newest release at Sydney POP.

MAINTENANCE WINDOW:
2026-02-18 13:00:00 [UTC] to 2026-02-18 21:00:00 [UTC]
Posted on Jan 05, 2026 - 02:08 UTC
Jan 23, 2026

No incidents reported today.

Jan 22, 2026

No incidents reported.

Jan 21, 2026
EVT0030150 - Planned Maintenance OneWeb Network
Completed - The scheduled maintenance has been completed.
Jan 21, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 13:00 UTC
Scheduled - OneWeb Ref: EVT0030150

Title: Planned Maintenance OneWeb Network impacting Sydney_POP
Type: Planned Maintenance
Impact: Outage
From: 2026-01-21 13:00:00 UTC
Until: 2026-01-21 21:00:00 UTC
Summary:

REASON FOR MAINTENANCE:
Network maintenance to upgrade to the newest release at Sydney POP.

MAINTENANCE WINDOW:
2026-01-21 13:00:00 [UTC] to 2026-01-21 21:00:00 [UTC]

EXPECTED IMPACT:
One (1) outage up to 60 minutes is expected during the maintenance window with the possibility of intermittent outages during the full maintenance window.
Dec 12, 00:50 UTC
Jan 20, 2026

No incidents reported.

Jan 19, 2026

No incidents reported.

Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.

Jan 16, 2026

No incidents reported.

Jan 15, 2026
Outage at OneWeb Perth PoP
Resolved - Service event details:
Title: Outage for Eutelsat OneWeb Network when connecting to Perth_POP
Type: Incident
Impact: Outage
From: 2026-01-15 18:50:00 UTC
Until: 2026-01-15 20:57:00 UTC
Summary:
Due to a fault at Perth_POP, connectivity services in the region may be intermitted or interrupted.

RESTORED.
Incident is now resolved. Traffic started passing again on 15-Jan-2026 at 20:57UTC.

15-Jan-2026
21:30UTC - Traffic is starting to restore. Verification checks ongoing.
20:00 UTC - On-going troubleshooting by Eutelsat.
Jan 15, 10:50 UTC
Jan 14, 2026

No incidents reported.

Jan 13, 2026

No incidents reported.

Jan 12, 2026

No incidents reported.

Jan 11, 2026
EVT0029814 - Expedited Planned Maintenance OneWeb Network
Completed - The scheduled maintenance has been completed.
Jan 11, 19:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 11, 15:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Dec 5, 04:04 UTC
Scheduled - OneWeb Ref: EVT0029412

Service event details:
Title: Planned Maintenance OneWeb Network impacting Perth_POP
Type: Planned Maintenance
Impact: Outage
From: 2026-01-12 15:00:00 UTC
Until: 2026-01-12 19:00:00 UTC
Summary:
**UPDATE: This work has been rescheduled, new dates noted below. Apologies for the inconvenience.

REASON FOR MAINTENANCE:
Network maintenance to upgrade to the newest release at Perth POP.

MAINTENANCE WINDOW:
NOW: 2026-01-12 15:00:00 [UTC] to 2026-01-12 19:00:00 [UTC]
WAS: 2025-12-05 15:00:00 [UTC] to 2025-12-05 19:00:00 [UTC]

EXPECTED IMPACT:
One (1) outage up to 60 minutes is expected during the maintenance window with the possibility of intermittent outages during the full maintenance window.
Jan 12, 15:00 UTC
Degradation on OneWeb Network
Resolved - Service event details:
Title: Degradation for Eutelsat OneWeb Network when connecting to OneWeb Network
Type: Incident
Impact: Degraded
From: 2026-01-12 00:01:00 UTC
Until: 2026-01-13 20:55:00 UTC
Summary:
Eutelsat OneWeb is observing intermittent degradation for some UTs (Not All) across multiple regions for short periods of time. Teams have been engaged and are currently investigating the issue.

RESTORED: No further drops have been observed since 21:00 UTC on 13th Jan. Monitoring has confirmed services are stable. We would like to stress only a few User Terminals would have experienced intermittent short outages, wheras majority of the terminals would not have seen any impact caused by this issue. Root cause is still not known and investigations are underway. Please accept our apologies for any disruptions this may had caused to your services.

Update 14-Jan-2026
11:20 UTC - As of 21:00 UTC on 13th Jan, the number of modem resets on the UTs are back to within normal levels and services have been stable since. Root cause is unclear and teams are continuing to investigate. This ticket will remain open for close monitoring to confirm stability for the next 4 hours.
02:20 UTC - On-going investigation by ETL teams and respective suppliers. Impact could be limited to UTs with specific hardware components.
Jan 11, 16:01 UTC
Jan 10, 2026

No incidents reported.

Jan 9, 2026

No incidents reported.

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