All Systems Operational

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Uptime over the past 90 days. View historical uptime.
Satellite Network Portals (SNP) Operational
90 days ago
100.0 % uptime
Today
SNP - Darwin, Australia Operational
90 days ago
100.0 % uptime
Today
SNP - Gnangara, Australia Operational
90 days ago
100.0 % uptime
Today
SNP - Jakarta, Indonesia Operational
90 days ago
100.0 % uptime
Today
SNP - Toowoomba, Australia Operational
90 days ago
100.0 % uptime
Today
SNP - Papenoo, Tahiti Operational
90 days ago
100.0 % uptime
Today
SNP - Suva, Fiji Operational
90 days ago
100.0 % uptime
Today
SNP - Mehsana, India Operational
90 days ago
100.0 % uptime
Today
SNP - Pulantat, Guam Operational
90 days ago
100.0 % uptime
Today
SNP - US Hawaii Operational
90 days ago
100.0 % uptime
Today
SNP - Accra, Ghana Operational
90 days ago
100.0 % uptime
Today
SNP - Talkeenta Operational
90 days ago
100.0 % uptime
Today
Sat.One Internal Systems Operational
90 days ago
99.63 % uptime
Today
Salesforce Operational
90 days ago
99.26 % uptime
Today
Genesys Operational
90 days ago
100.0 % uptime
Today
OneWeb PoP Operational
90 days ago
100.0 % uptime
Today
OneWeb PoP - Perth Operational
90 days ago
100.0 % uptime
Today
OneWeb PoP - Sydney Operational
90 days ago
100.0 % uptime
Today
OneWeb PoP - Sao Paulo Operational
90 days ago
100.0 % uptime
Today
OneWeb PoP - Osaka Operational
90 days ago
100.0 % uptime
Today
OneWeb PoP - Seattle Operational
90 days ago
100.0 % uptime
Today
OneWeb PoP - Calgary, Canada Operational
90 days ago
100.0 % uptime
Today
Sat.One PoP Operational
90 days ago
100.0 % uptime
Today
Sat.One PoP - Perth Operational
90 days ago
100.0 % uptime
Today
Sat.One PoP - Sydney Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

EVT0035104 - Planned Maintenance - Pulantat SNP Mar 19, 2026 06:00-12:00 UTC

OneWeb Ref: EVT0035104

Service event details:

Title: Planned Maintenance for Eutelsat OneWeb Network impacting Pulantat_SNP
Type: Planned Maintenance
Impact: Degraded
From: 2026-03-19 06:00:00 UTC
Until: 2026-03-19 12:00:00 UTC
Summary:

REASON FOR MAINTENANCE:
Planned Software maintenance to update to the newest release at Pulantat_SNP.

MAINTENANCE WINDOW:
2026-03-19 06:00:00 [UTC] to 2026-03-19 12:00:00 [UTC]

EXPECTED IMPACT:
Intermittent degradation is expected during the maintenance window.
Posted on Mar 04, 2026 - 01:22 UTC
Mar 10, 2026
EVT0033834 - Planned Maintenance for Eutelsat OneWeb Network
Completed - The scheduled maintenance has been completed.
Mar 10, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 15:00 UTC
Scheduled - Service event with reference number EVT0033834 has been created affecting your services.

Please check Service Centre for further details and updates or contact the CTAC for any further assistance providing this reference number: EVT0033834.

Service event details:
Title: Planned Maintenance for Eutelsat OneWeb Network impacting Sydney_POP
Type: Planned Maintenance
Impact: Outage
From: 2026-03-10 15:00:00 UTC
Until: 2026-03-10 20:00:00 UTC
Summary:
REASON FOR MAINTENANCE:
Network maintenance to upgrade to the newest release at Sydney POP.

MAINTENANCE WINDOW:
2026-03-10 15:00:00 [UTC] to 2026-03-10 20:00:00 [UTC]

EXPECTED IMPACT:
One (1) outage lasting up to 60 minutes, and further intermittent outages expected during the maintenance window.
Feb 13, 01:36 UTC
Mar 9, 2026

No incidents reported.

Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026
EVT0034619 - Planned Maintenance for Eutelsat OneWeb Network
Completed - The scheduled maintenance has been completed.
Mar 6, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 6, 12:00 UTC
Scheduled - OneWeb Ref: EVT0034619

Service event details:
Title: Planned Maintenance for Eutelsat OneWeb Network impacting Jakarta_SNP
Type: Planned Maintenance
Impact: Outage
From: 2026-03-06 12:00:00 UTC
Until: 2026-03-06 13:00:00 UTC
Summary:
REASON FOR MAINTENANCE:
Planned network maintenance to mitigate an active incident and improve resiliency at Jakarta_SNP.

MAINTENANCE WINDOW:
2026-03-06 12:00:00 [UTC] to 2026-03-06 13:00:00 [UTC]

EXPECTED IMPACT:
Intermittent outages expected during the maintenance window.
Mar 3, 00:57 UTC
Mar 5, 2026

No incidents reported.

Mar 4, 2026

No incidents reported.

Mar 3, 2026
EVT0035218 - Outage for Eutelsat OneWeb Network when connecting to Suva_SNP
Resolved - OneWeb Ref: EVT0035218

Service event details:
Title: Outage for Eutelsat OneWeb Network when connecting to Suva_SNP
Type: Incident
Impact: Degraded
From: 2026-03-04 19:04:00 UTC
Until: 2026-03-04 21:24:00 UTC
Summary:
Due to a fault at Suva_SNP, connectivity services in the region may be intermitted or interrupted.

Between 2026-03-04 19:04 and 2026-03-04 21:24, user terminals connected to Suva SNP would have experienced severe degradation of service. This is now resolved and service is expected to be back to nominal. Checks are on-going and an RCA will be provided in due course.
Mar 3, 11:04 UTC
Mar 2, 2026

No incidents reported.

Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.

Feb 27, 2026

No incidents reported.

Feb 26, 2026
EVT0033783 - Planned Maintenance for Eutelsat OneWeb Network
Completed - The scheduled maintenance has been completed.
Feb 26, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 15:00 UTC
Scheduled - Service event with reference number EVT0033783 has been created affecting your services.

Please check Service Centre for further details and updates or contact the CTAC for any further assistance providing this reference number: EVT0033783.

Service event details:
Title: Planned Maintenance for Eutelsat OneWeb Network impacting Perth_POP
Type: Planned Maintenance
Impact: Outage
From: 2026-02-26 15:00:00 UTC
Until: 2026-02-26 20:00:00 UTC
Summary:
REASON FOR MAINTENANCE:
Network maintenance to improve service resilience at Perth POP.

MAINTENANCE WINDOW:
2026-02-26 15:00:00 [UTC] to 2026-02-26 20:00:00 [UTC]

EXPECTED IMPACT:
One (1) outage lasting up to 30 minutes, with further intermittent outages expected during the maintenance window.
Feb 13, 01:22 UTC
EVT0034789 - Degradation for Eutelsat OneWeb Network
Resolved - OneWeb Ref: EVT0034789

Service event details:
Title: Degradation for Eutelsat OneWeb Network when connecting to OneWeb Network
Type: Incident
Impact: Degraded
From: 2026-02-26 10:25:00 UTC
Until: 2026-02-26 13:56:00 UTC
Summary:
RESOLVED - As of 13:56 UTC issue has been resolved. A configuration issue in the planning files was identified and rectified by the support teams to restore services. Checks have confirmed services are back to nominal.

Due to a fault at OneWeb Network, connectivity services in the region are intermitted or degraded. Support teams have been engaged and are actively investigating the issue.
Feb 26, 02:25 UTC
Feb 25, 2026

No incidents reported.

Feb 24, 2026

No incidents reported.

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