All Systems Operational

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Uptime over the past 90 days. View historical uptime.
Satellite Network Portals (SNP) Operational
90 days ago
100.0 % uptime
Today
SNP - Darwin, Australia Operational
90 days ago
100.0 % uptime
Today
SNP - Gnangara, Australia Operational
90 days ago
100.0 % uptime
Today
SNP - Jakarta, Indonesia Operational
90 days ago
100.0 % uptime
Today
SNP - Toowoomba, Australia Operational
90 days ago
100.0 % uptime
Today
SNP - Papenoo, Tahiti Operational
90 days ago
100.0 % uptime
Today
SNP - Suva, Fiji Operational
90 days ago
100.0 % uptime
Today
SNP - Mehsana, India Operational
90 days ago
100.0 % uptime
Today
SNP - Pulantat, Guam Operational
90 days ago
100.0 % uptime
Today
SNP - US Hawaii Operational
90 days ago
100.0 % uptime
Today
SNP - Accra, Ghana Operational
90 days ago
100.0 % uptime
Today
SNP - Talkeenta Operational
90 days ago
100.0 % uptime
Today
Sat.One Internal Systems Operational
90 days ago
99.99 % uptime
Today
Salesforce ? Operational
90 days ago
99.98 % uptime
Today
Genesys ? Operational
90 days ago
100.0 % uptime
Today
OneWeb PoP Operational
90 days ago
100.0 % uptime
Today
OneWeb PoP - Perth Operational
90 days ago
100.0 % uptime
Today
OneWeb PoP - Sydney Operational
90 days ago
100.0 % uptime
Today
OneWeb PoP - Sao Paulo Operational
90 days ago
100.0 % uptime
Today
OneWeb PoP - Osaka Operational
90 days ago
100.0 % uptime
Today
OneWeb PoP - Seattle Operational
90 days ago
100.0 % uptime
Today
OneWeb PoP - Calgary, Canada Operational
90 days ago
100.0 % uptime
Today
Sat.One PoP Operational
90 days ago
100.0 % uptime
Today
Sat.One PoP - Perth Operational
90 days ago
100.0 % uptime
Today
Sat.One PoP - Sydney Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Network Maintenance at Toowoomba SNP Apr 1, 2025 15:30-16:00 UTC

REASON FOR MAINTENANCE:
Network maintenance to upgrade to the newest release at Toowoomba SNP.

EXPECTED IMPACT:
Intermittent outages are expected during the maintenance window.
Posted on Mar 07, 2025 - 04:04 UTC

Network Maintenance at Toowoomba SNP Apr 1, 2025 17:00-18:00 UTC

REASON FOR MAINTENANCE:
Network maintenance to upgrade to the newest release at Toowoomba SNP.

EXPECTED IMPACT:
Intermittent outages are expected during the maintenance window.
Posted on Mar 07, 2025 - 04:04 UTC

Network Maintenance at OneWeb POP - Sydney Apr 2, 2025 14:45-15:15 UTC

REASON FOR MAINTENANCE:
Network maintenance to upgrade to the newest release at Sydney_POP.

EXPECTED IMPACT:
One (1) outage lasting up to five (5) minutes is expected during the maintenance window.
Posted on Mar 25, 2025 - 01:41 UTC

Network Maintenance at OneWeb POP - Perth Apr 3, 2025 16:15-16:45 UTC

REASON FOR MAINTENANCE:
Network maintenance to upgrade to the newest release at Perth_POP.

MAINTENANCE WINDOW:
2025-04-03 16:15:00 [UTC] to 2025-04-03 16:45:00 [UTC]

EXPECTED IMPACT:
One (1) outage lasting up to five (5) minutes is expected during the maintenance window.
Posted on Mar 25, 2025 - 01:41 UTC

Network Maintenance at OneWeb POP - Perth Apr 4, 2025 15:30-16:00 UTC

REASON FOR MAINTENANCE:
Network maintenance to upgrade to the newest release at Perth_POP.

EXPECTED IMPACT:
Intermittent outages are expected during the maintenance window.
Posted on Mar 25, 2025 - 01:41 UTC

Network Maintenance at OneWeb POP - Perth Apr 4, 2025 17:00-18:00 UTC

REASON FOR MAINTENANCE:
Network maintenance to upgrade to the newest release at Perth_POP.

EXPECTED IMPACT:
Intermittent outages are expected during the maintenance window.
Posted on Mar 25, 2025 - 01:41 UTC
Mar 31, 2025

No incidents reported today.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025
OneWeb Network impacting Sydney_POP
Resolved - Summary:
**Update: Due to some ongoing issues during the change, the expected impact windows have been extended. Degradation is now expected during the maintenance window 12:00-17:00 UTC with the second period of intermittent outages now expected 17:00 to 17:30 UTC**

REASON FOR MAINTENANCE:
Network maintenance to replace hardware at Sydney_POP and mitigate the chances of a significant outage in the future.
Mar 27, 04:00 UTC
Mar 26, 2025

No incidents reported.

Mar 25, 2025
Degradation for OneWeb Network
Postmortem - Read details
Mar 27, 01:53 UTC
Resolved - OneWeb ticket EVT0016374

Your services might be experiencing intermittent degradation due to some satellite contacts not taking place. Support teams have been engaged and are actively investigating.

15:30 UTC - A workaround has been implemented to recover contacts and this is expected to take effect within the next hour. Further updates to follow.
Mar 25, 02:41 UTC
Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025
Network Maintenance at Suva SNP
Completed - The scheduled maintenance has been completed.
Mar 20, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 15:00 UTC
Scheduled - REASON FOR MAINTENANCE:
Network maintenance to upgrade to the newest release at Suva SNP.

EXPECTED IMPACT:
Intermittent outages are expected during the maintenance window.
Mar 7, 04:04 UTC
Network Maintenance at Suva SNP
Completed - The scheduled maintenance has been completed.
Mar 20, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 13:30 UTC
Scheduled - REASON FOR MAINTENANCE:
Network maintenance to upgrade to the newest release at Suva SNP.

EXPECTED IMPACT:
Intermittent outages are expected during the maintenance window.
Mar 7, 04:04 UTC
Mar 19, 2025

No incidents reported.

Mar 18, 2025

No incidents reported.

Mar 17, 2025
High packet loss for UTs served by Pulantat SNP-Osaka PoP
Postmortem - Read details
Mar 27, 01:55 UTC
Resolved - OneWeb ticket: EVT0015945

High packet loss for UTs served by Pulantat SNP-Osaka PoP
Mar 17, 00:55 UTC
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