Title: Planned Maintenance OneWeb Network impacting Sydney_POP Type: Planned Maintenance Impact: Outage From: 2026-02-18 13:00:00 UTC Until: 2026-02-18 21:00:00 UTC Summary: REASON FOR MAINTENANCE: Network maintenance to upgrade to the newest release at Sydney POP.
MAINTENANCE WINDOW: 2026-02-18 13:00:00 [UTC] to 2026-02-18 21:00:00 [UTC] Posted on
Jan 05, 2026 - 02:08 UTC
Completed -
The scheduled maintenance has been completed.
Feb 4, 00:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 3, 22:00 UTC
Scheduled -
Service event with reference number EVT0033224 has been created affecting your services.
Please check Service Centre for further details and updates or contact the CTAC for any further assistance providing this reference number: EVT0033224.
Service event details: Title: Emergency Maintenance for Eutelsat OneWeb Network impacting Papenoo_SNP Type: Emergency Maintenance Impact: Degraded From: 2026-02-03 22:00:00 UTC Until: 2026-02-04 00:00:00 UTC Summary: REASON FOR MAINTENANCE: Emergency hardware maintenance to resolve active incident at Papenoo_SNP.
MAINTENANCE WINDOW: 2026-02-03 22:00:00 [UTC] to 2026-02-04 00:00:00 [UTC]
EXPECTED IMPACT: Intermittent degradation possible during the maintenance window.
Feb 3, 03:38 UTC
Resolved -
Service event with reference number EVT0033140 has been created affecting your services.
Please check Service Centre for further details and updates or contact the CTAC for any further assistance providing this reference number: EVT0033140.
Service event details: Title: Degradation for Eutelsat OneWeb Network when connecting to OneWeb Network Type: Incident Impact: Degraded From: 2026-02-01 00:50:00 UTC Until: 2026-02-01 07:30:28 UTC Summary: Due to a fault at OneWeb Network, connectivity services in the region are intermitted or degraded. Multiple (4) vehicles experienced resets within the last 24hrs. The resets occurred at different times and would have caused short intermittent drops in service. Two vehicles have auto recovered and are back in service
Feb 1, 16:50 UTC
Resolved -
Service event with reference number EVT0033092 has been updated.
Please check Service Centre for further details and updates or contact the CTAC for any further assistance providing this reference number: EVT0033092.
Service event details: Title: Degradation for Eutelsat OneWeb Network when connecting to OneWeb Network Type: Incident Impact: Degraded From: 2026-01-31 10:14:00 UTC Until: Unknown Summary: Your services may be experiencing intermittent degradation due to a fault affecting two vehicles on the OneWeb network. The impact would have been limited to only those UTs that came into contact with the affected vehicles.
Jan 31, 02:14 UTC
Resolved -
OneWeb Ref: Service event details: Title: Degradation for Eutelsat OneWeb Network when connecting to OneWeb Network Type: Incident Impact: Degraded From: 2026-01-30 17:40:00 UTC Until: 2026-01-31 10:44:00 UTC Summary: Due to a fault at OneWeb Network, connectivity services in the region are intermitted or degraded. Multiple (4) vehicles experienced resets within the last 24hrs. The resets occurred at different times and would have caused short intermittent drops in service. Two vehicles have auto recovered and are back in service.
Jan 30, 09:40 UTC
Resolved -
Service event with reference number EVT0032794 has been updated.
Please check Service Centre for further details and updates or contact the CTAC for any further assistance providing this reference number: EVT0032794.
Service event details: Title: Degradation for Eutelsat OneWeb Network when connecting to Jakarta_SNP Type: Incident Impact: Degraded From: 2026-01-25 15:19:24 UTC Until: 2026-01-25 15:19:35 UTC Summary: Due to a fault at Jakarta_SNP, connectivity services in the region are intermitted or degraded.
Jan 25, 07:19 UTC