All Systems Operational

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The Sat.One status page is published for testing purposes only; please disregard all content as it is not yet live.

Satellite Network Portals (SNP) Operational
90 days ago
100.0 % uptime
Today
SNP - Darwin, Australia Operational
90 days ago
100.0 % uptime
Today
SNP - Gnangara, Australia Operational
90 days ago
100.0 % uptime
Today
SNP - Jakarta, Indonesia Operational
90 days ago
100.0 % uptime
Today
SNP - Toowoomba, Australia Operational
90 days ago
100.0 % uptime
Today
SNP - Papenoo, Tahiti Operational
90 days ago
100.0 % uptime
Today
SNP - Suva, Fiji Operational
90 days ago
100.0 % uptime
Today
SNP - Mehsana, India Operational
90 days ago
100.0 % uptime
Today
SNP - Pulantat, Guam Operational
90 days ago
100.0 % uptime
Today
SNP - US Hawaii Operational
90 days ago
100.0 % uptime
Today
SNP - Accra, Ghana Operational
90 days ago
100.0 % uptime
Today
SNP - Talkeenta Operational
90 days ago
100.0 % uptime
Today
Sat.One Internal Systems Operational
90 days ago
99.96 % uptime
Today
Salesforce ? Operational
90 days ago
99.92 % uptime
Today
Genesys ? Operational
90 days ago
100.0 % uptime
Today
OneWeb PoP Operational
90 days ago
100.0 % uptime
Today
OneWeb PoP - Perth Operational
90 days ago
100.0 % uptime
Today
OneWeb PoP - Sydney Operational
90 days ago
100.0 % uptime
Today
OneWeb PoP - Sao Paulo Operational
90 days ago
100.0 % uptime
Today
OneWeb PoP - Osaka Operational
90 days ago
100.0 % uptime
Today
OneWeb PoP - Seattle Operational
90 days ago
100.0 % uptime
Today
OneWeb PoP - Calgary, Canada Operational
90 days ago
100.0 % uptime
Today
Sat.One PoP Operational
90 days ago
100.0 % uptime
Today
Sat.One PoP - Perth Operational
90 days ago
100.0 % uptime
Today
Sat.One PoP - Sydney Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

EVT0024079 - Network Maintenance at Sydney PoP Sep 10, 2025 15:15-17:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Aug 26, 2025 - 02:59 UTC
Scheduled - OneWeb Ticket: EVT0024079

REASON FOR MAINTENANCE:
Network maintenance to upgrade to the newest release at Sydney_POP.

MAINTENANCE WINDOW:
2025-09-10 15:15:00 [UTC] to 2025-09-10 17:00:00 [UTC]

EXPECTED IMPACT:
Intermittent outages are expected during the maintenance window.

Aug 26, 2025 - 02:55 UTC

EVT0024073 - Network Maintenance at Perth PoP Sep 12, 2025 15:15-17:00 UTC

OneWeb Ticket: EVT0024073

REASON FOR MAINTENANCE:
Network maintenance to upgrade to the newest release at Perth_POP.

MAINTENANCE WINDOW:
2025-09-12 15:15:00 [UTC] to 2025-09-12 17:00:00 [UTC]

EXPECTED IMPACT:
Intermittent outages are expected during the maintenance window.

Posted on Aug 26, 2025 - 02:54 UTC
Sep 8, 2025

No incidents reported today.

Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025
Completed - The scheduled maintenance has been completed.
Sep 5, 16:25 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 5, 16:15 UTC
Scheduled - OneWeb Ticket: EVT0023721

Service event details:
Title: Planned Maintenance OneWeb Network impacting Sydney_POP
Type: Planned Maintenance
Impact: Outage
From: 2025-09-05 16:15:00 UTC
Until: 2025-09-05 16:25:00 UTC
Summary:
REASON FOR MAINTENANCE:
Network configuration maintenance at Sydney_POP.

MAINTENANCE WINDOW:
2025-09-05 16:15:00 [UTC] to 2025-09-05 16:25:00 [UTC]

EXPECTED IMPACT:
One (1) outage lasting up to 10 minutes is expected during the maintenance window.

Aug 11, 01:52 UTC
Sep 4, 2025

No incidents reported.

Sep 3, 2025
Postmortem - Read details
Sep 5, 07:32 UTC
Resolved - Service event details:
Title: Outage for OneWeb Network
Type: Incident
Impact: Outage
From: 2025-09-03 14:31:11 UTC
Until: 2025-09-03 16:58:44 UTC
Summary:
RESTORED - Both the WAN links are up and after extensive period of monitoring, service has remained stable for several hours. An RCA will be conducted to understand why circuit providers carried out maintenance on both the links ate the same time causing the outage. Please accept our apologises for the service disruptions this has caused.

Updates:
03-09-2025 17:00 UTC - Circuit providers have confirmed works are due to be completed by 20:30 UTC and will do there best to restore sooner. Next update willbe provided once confirmation has been received the circuits are back online and no further maintenance activity is ongoing.

03-09-2025 15:50 UTC - Issue has been escalated with the service provider who has confirmed a WAN maintenance activity on multiple circuits impacting Darwin SNP. Issue has been escalated to restore service as soon as possible.

Your services might be experiencing a outage in service.

Sep 3, 06:31 UTC
Sep 2, 2025

No incidents reported.

Sep 1, 2025
Completed - The scheduled maintenance has been completed.
Sep 1, 16:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 1, 16:15 UTC
Scheduled - OneWeb Ticket: EVT0023729

Service event details:
Title: Planned Maintenance OneWeb Network impacting Perth_POP
Type: Planned Maintenance
Impact: Outage
From: 2025-09-01 16:15:00 UTC
Until: 2025-09-01 16:30:00 UTC
Summary:
REASON FOR MAINTENANCE:
Network configuration maintenance at Perth_POP.

MAINTENANCE WINDOW:
2025-09-01 16:15:00 [UTC] to 2025-09-01 16:30:00 [UTC]

EXPECTED IMPACT:
One (1) outage lasting up to 10 minutes is expected during the maintenance window.

Aug 11, 01:52 UTC
Aug 31, 2025

No incidents reported.

Aug 30, 2025

No incidents reported.

Aug 29, 2025

No incidents reported.

Aug 28, 2025

No incidents reported.

Aug 27, 2025

No incidents reported.

Aug 26, 2025

No incidents reported.

Aug 25, 2025

No incidents reported.