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Satellite Network Portals (SNP)
Operational
SNP - Darwin, Australia
Operational
SNP - Gnangara, Australia
Operational
SNP - Jakarta, Indonesia
Operational
SNP - Toowoomba, Australia
Operational
SNP - Papenoo, Tahiti
Operational
SNP - Suva, Fiji
Operational
SNP - Mehsana, India
Operational
SNP - Pulantat, Guam
Operational
SNP - US Hawaii
Operational
SNP - Accra, Ghana
Operational
SNP - Talkeenta
Operational
Sat.One Internal Systems
Operational
Salesforce
Operational
Genesys
Operational
OneWeb PoP
Operational
OneWeb PoP - Perth
Operational
OneWeb PoP - Sydney
Operational
OneWeb PoP - Sao Paulo
Operational
OneWeb PoP - Osaka
Operational
OneWeb PoP - Seattle
Operational
OneWeb PoP - Calgary, Canada
Operational
Sat.One PoP
Operational
Sat.One PoP - Perth
Operational
Sat.One PoP - Sydney
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
EVT0029103 - Planned Maintenance OneWeb Network: Constellation Ring Morphing Dec 20, 2025 00:00 - Dec 23, 2025 00:00 UTC
OneWeb Ref: EVT0029103
Service event details:
Title: Planned Maintenance OneWeb Network: Constellation Ring Morphing
Type: Planned Maintenance
Impact: Degraded
From: 2025-12-20 00:00:00 UTC
Until: 2025-12-23 00:00:00 UTC
Summary:
REASON FOR MAINTENANCE:
Constellation ring morphing will be carried out to mitigate service gaps and improve service availability (with service improvements more visible in the subequatorial regions).
MAINTENANCE WINDOW:
2025-12-20 00:00:00 [UTC] to 2025-12-23 00:00:00 [UTC]
EXPECTED IMPACT:
Risk of service interruption when the User Terminal is performing a warm start while in view of the satellites affected by the activity. Likelihood of a service impact is low, however, it is recommended to update the latest LTEF to the User Terminal during the maintenance window whenever possible. Please see KB0200915 for LTEF instructions.
Posted on Nov 25, 2025 - 04:08 UTC
Service event details:
Title: Planned Maintenance OneWeb Network: Constellation Ring Morphing
Type: Planned Maintenance
Impact: Degraded
From: 2025-12-20 00:00:00 UTC
Until: 2025-12-23 00:00:00 UTC
Summary:
REASON FOR MAINTENANCE:
Constellation ring morphing will be carried out to mitigate service gaps and improve service availability (with service improvements more visible in the subequatorial regions).
MAINTENANCE WINDOW:
2025-12-20 00:00:00 [UTC] to 2025-12-23 00:00:00 [UTC]
EXPECTED IMPACT:
Risk of service interruption when the User Terminal is performing a warm start while in view of the satellites affected by the activity. Likelihood of a service impact is low, however, it is recommended to update the latest LTEF to the User Terminal during the maintenance window whenever possible. Please see KB0200915 for LTEF instructions.
Posted on Nov 25, 2025 - 04:08 UTC
EVT0029814 - Expedited Planned Maintenance OneWeb Network Jan 11, 2026 15:00-19:00 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Dec 05, 2025 - 04:04 UTC
Dec 05, 2025 - 04:04 UTC
Scheduled -
OneWeb Ref: EVT0029412
Service event details:
Title: Planned Maintenance OneWeb Network impacting Perth_POP
Type: Planned Maintenance
Impact: Outage
From: 2026-01-12 15:00:00 UTC
Until: 2026-01-12 19:00:00 UTC
Summary:
**UPDATE: This work has been rescheduled, new dates noted below. Apologies for the inconvenience.
REASON FOR MAINTENANCE:
Network maintenance to upgrade to the newest release at Perth POP.
MAINTENANCE WINDOW:
NOW: 2026-01-12 15:00:00 [UTC] to 2026-01-12 19:00:00 [UTC]
WAS: 2025-12-05 15:00:00 [UTC] to 2025-12-05 19:00:00 [UTC]
EXPECTED IMPACT:
One (1) outage up to 60 minutes is expected during the maintenance window with the possibility of intermittent outages during the full maintenance window.
Jan 12, 2026 - 15:00 UTC
Service event details:
Title: Planned Maintenance OneWeb Network impacting Perth_POP
Type: Planned Maintenance
Impact: Outage
From: 2026-01-12 15:00:00 UTC
Until: 2026-01-12 19:00:00 UTC
Summary:
**UPDATE: This work has been rescheduled, new dates noted below. Apologies for the inconvenience.
REASON FOR MAINTENANCE:
Network maintenance to upgrade to the newest release at Perth POP.
MAINTENANCE WINDOW:
NOW: 2026-01-12 15:00:00 [UTC] to 2026-01-12 19:00:00 [UTC]
WAS: 2025-12-05 15:00:00 [UTC] to 2025-12-05 19:00:00 [UTC]
EXPECTED IMPACT:
One (1) outage up to 60 minutes is expected during the maintenance window with the possibility of intermittent outages during the full maintenance window.
Jan 12, 2026 - 15:00 UTC
EVT0030150 - Planned Maintenance OneWeb Network Jan 21, 2026 13:00-21:00 UTC
OneWeb Ref: EVT0030150
Title: Planned Maintenance OneWeb Network impacting Sydney_POP
Type: Planned Maintenance
Impact: Outage
From: 2026-01-21 13:00:00 UTC
Until: 2026-01-21 21:00:00 UTC
Summary:
REASON FOR MAINTENANCE:
Network maintenance to upgrade to the newest release at Sydney POP.
MAINTENANCE WINDOW:
2026-01-21 13:00:00 [UTC] to 2026-01-21 21:00:00 [UTC]
EXPECTED IMPACT:
One (1) outage up to 60 minutes is expected during the maintenance window with the possibility of intermittent outages during the full maintenance window.
Posted on Dec 12, 2025 - 00:50 UTC
Title: Planned Maintenance OneWeb Network impacting Sydney_POP
Type: Planned Maintenance
Impact: Outage
From: 2026-01-21 13:00:00 UTC
Until: 2026-01-21 21:00:00 UTC
Summary:
REASON FOR MAINTENANCE:
Network maintenance to upgrade to the newest release at Sydney POP.
MAINTENANCE WINDOW:
2026-01-21 13:00:00 [UTC] to 2026-01-21 21:00:00 [UTC]
EXPECTED IMPACT:
One (1) outage up to 60 minutes is expected during the maintenance window with the possibility of intermittent outages during the full maintenance window.
Posted on Dec 12, 2025 - 00:50 UTC