All Systems Operational

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Uptime over the past 90 days. View historical uptime.
Satellite Network Portals (SNP) Operational
90 days ago
100.0 % uptime
Today
SNP - Darwin, Australia Operational
90 days ago
100.0 % uptime
Today
SNP - Gnangara, Australia Operational
90 days ago
100.0 % uptime
Today
SNP - Jakarta, Indonesia Operational
90 days ago
100.0 % uptime
Today
SNP - Toowoomba, Australia Operational
90 days ago
100.0 % uptime
Today
SNP - Papenoo, Tahiti Operational
90 days ago
100.0 % uptime
Today
SNP - Suva, Fiji Operational
90 days ago
100.0 % uptime
Today
SNP - Mehsana, India Operational
90 days ago
100.0 % uptime
Today
SNP - Pulantat, Guam Operational
90 days ago
100.0 % uptime
Today
SNP - US Hawaii Operational
90 days ago
100.0 % uptime
Today
SNP - Accra, Ghana Operational
90 days ago
100.0 % uptime
Today
SNP - Talkeenta Operational
90 days ago
100.0 % uptime
Today
Sat.One Internal Systems Operational
90 days ago
99.98 % uptime
Today
Salesforce ? Operational
90 days ago
99.97 % uptime
Today
Genesys ? Operational
90 days ago
100.0 % uptime
Today
OneWeb PoP Operational
90 days ago
100.0 % uptime
Today
OneWeb PoP - Perth Operational
90 days ago
100.0 % uptime
Today
OneWeb PoP - Sydney Operational
90 days ago
100.0 % uptime
Today
OneWeb PoP - Sao Paulo Operational
90 days ago
100.0 % uptime
Today
OneWeb PoP - Osaka Operational
90 days ago
100.0 % uptime
Today
OneWeb PoP - Seattle Operational
90 days ago
100.0 % uptime
Today
OneWeb PoP - Calgary, Canada Operational
90 days ago
100.0 % uptime
Today
Sat.One PoP Operational
90 days ago
100.0 % uptime
Today
Sat.One PoP - Perth Operational
90 days ago
100.0 % uptime
Today
Sat.One PoP - Sydney Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 27, 2025

No incidents reported today.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025
EVT0027663 - Degradation for OneWeb Network
Resolved - OneWeb Ticket: EVT0027663

Service event details:
Title: Degradation for OneWeb Network
Type: Incident
Impact: Degraded
From: 2025-10-24 20:54:38 UTC
Until: 2025-10-25 00:27:00 UTC
Summary:
Your services might be experiencing short intermittent degradation in service due to a payload software issue onboard two vehicles. Issue has been identified and teams are in the process of putting a plan together to mitigate the issue.

RESTORED - Payload files were uploaded to the vehicles successfully and services have resumed to nominal levels. Majority of the intermittent degradations were observed over Japan, Australia, East coast of South America and North America regions.

UPDATE:
23:30 UTC - Our engineers have carried out mitigation steps and services should be resumed soon. An ETR of 01:00 UTC has been provided but we are pushing to get this resolved sooner.
Oct 24, 12:54 UTC
EVT0026323 - OneWeb Network: Constellation Ring Morphing - Planes 1 to 12
Completed - The scheduled maintenance has been completed.
Oct 24, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 00:00 UTC
Scheduled - OneWeb Reference: EVT0026323

Service event details:
Title: Planned Maintenance OneWeb Network: Constellation Ring Morphing
Type: Planned Maintenance
Impact: Degraded
From: 2025-10-21 00:00:00 UTC
Until: 2025-10-24 00:00:00 UTC
Summary:
REASON FOR MAINTENANCE:
Constellation ring morphing will be carried out to mitigate service gaps and improve service availability (with service improvements more visible in the subequatorial regions).

MAINTENANCE WINDOW:
2025-10-21 00:00:00 [UTC] to 2025-10-24 00:00:00 [UTC]

EXPECTED IMPACT:
Risk of service interruption when the User Terminal is performing a warm start while in view of the satellites affected by the activity. Likelihood of a service impact is low, however, it is recommended to update the latest LTEF to the User Terminal during the maintenance window whenever possible. Please see KB0200915 for LTEF instructions.
Oct 2, 05:42 UTC
Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

Oct 21, 2025
Oct 20, 2025

No incidents reported.

Oct 19, 2025
EVT0027422 - Intermittent degradation for OneWeb network
Resolved - OneWeb Reference: EVT0027422

Title: RESTORED: Intermittant degradation for OneWeb Network
Type: Incident
Impact: Degraded
From: 2025-10-20 07:54:37 UTC
Until: 2025-10-20 08:35:49 UTC
Summary:
RESTORED
Service has remained stable since 08:35 UTC and service is considered restored. NOC will follow up with the Service Provider for root cause.

UPDATE:
2025-10-20 13:30 UTC
Escalations have been made to the highest level to the Service Provider. No further service impact has been experienced.

2025-10-20 12:30 UTC
NOC are escalating to the Service Provider for an update. Service continue to remain stable.

2025-10-20 11:30 UTC
Service Provider continue working on restoration activities to stabilise the WAN circuits. Service still remains stable.

2025-10-20 10:30 UTC
Service has remained stable. Service Provider are working on restoration activities to stabilise the WAN circuits.

2025-10-20 09:30 UTC
WAN circuits are up and stable since 2025-10-20 08:35 UTC and service has remained stable. NOC are confirming with the Service Provider if restoration activities have been completed.

Your services might be experiencing a intermittent degradation when connecting to Jakarta SNP. Issue has been escalated to the Service Provider who are investigating.
Oct 19, 23:54 UTC
Oct 18, 2025

No incidents reported.

Oct 17, 2025

No incidents reported.

Oct 16, 2025

No incidents reported.

Oct 15, 2025

No incidents reported.

Oct 14, 2025

No incidents reported.

Oct 13, 2025

No incidents reported.

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