Resolved -
From: 2025-04-01 09:01:00 UTC Until: 2025-04-01 10:02:00 UTC
Summary: Resolved - Your services may have experienced intermittent degradation due to some satellite contacts not taking place. Issue has been resolved and Support teams will investigated root cause.
Apr 1, 01:01 UTC
Resolved -
Summary: **Update: Due to some ongoing issues during the change, the expected impact windows have been extended. Degradation is now expected during the maintenance window 12:00-17:00 UTC with the second period of intermittent outages now expected 17:00 to 17:30 UTC**
REASON FOR MAINTENANCE: Network maintenance to replace hardware at Sydney_POP and mitigate the chances of a significant outage in the future.
Mar 27, 04:00 UTC
Your services might be experiencing intermittent degradation due to some satellite contacts not taking place. Support teams have been engaged and are actively investigating.
15:30 UTC - A workaround has been implemented to recover contacts and this is expected to take effect within the next hour. Further updates to follow.
Mar 25, 02:41 UTC